tag:blogger.com,1999:blog-4672877590588231950.post6444698373019833412..comments2024-03-16T03:22:28.366-04:00Comments on Picturing Disney: Disney Mail Disappointment: A Story With a Happy Ending!meech812http://www.blogger.com/profile/09803974704370493417noreply@blogger.comBlogger26125tag:blogger.com,1999:blog-4672877590588231950.post-77783828155933670752013-05-14T13:11:26.561-04:002013-05-14T13:11:26.561-04:00I have one here in NH, about an hour away. I went...I have one here in NH, about an hour away. I went there last week~It says it's an Outlet store~(I made it a point to call this "Outlet" store first to make sure it wasn't just another Disney store. They stated that it definately was an "Outlet" store). What a disappointment! It wasn't anything like the outlet stores in Florida. They had Disneyland (no Disney World) items on clearance. The other things were regularly priced items and a few clearance items I could have gotten online or at any Disney Store.Cathy Ricehttp://www.facebook.com/1DragonLdynoreply@blogger.comtag:blogger.com,1999:blog-4672877590588231950.post-16148220667141373272013-05-13T20:29:31.032-04:002013-05-13T20:29:31.032-04:00I have an outlet by me in NY and if I were just a ...I have an outlet by me in NY and if I were just a *little* closer I would help people out at cost only since I know it sucks not being near a Disney Store (the outlet is the only one I have near me at all). Being its 40 minutes away, though, I would have to deal with a lot of back and forth to make it work!Melissa Lynnhttp://www.facebook.com/profile.php?id=1348734453noreply@blogger.comtag:blogger.com,1999:blog-4672877590588231950.post-8402630716937250082013-05-13T16:30:51.006-04:002013-05-13T16:30:51.006-04:00Thank you for reading! I gotta look out for my fel...Thank you for reading! I gotta look out for my fellow Disney lovers!Melissa Lynnhttp://www.facebook.com/profile.php?id=1348734453noreply@blogger.comtag:blogger.com,1999:blog-4672877590588231950.post-45795240246338159462013-05-13T10:57:57.039-04:002013-05-13T10:57:57.039-04:00Thank you for posting this. I had looked at this s...Thank you for posting this. I had looked at this site and saw their "Live Outlet Run" and wondered if it was worth the cost. I'm sorry you had a bad experience, but thank you for letting the rest of us know.Heathernoreply@blogger.comtag:blogger.com,1999:blog-4672877590588231950.post-15936578337520886092013-05-13T10:05:11.494-04:002013-05-13T10:05:11.494-04:00Thanks Melissa for the info on calling the Outlet ...Thanks Melissa for the info on calling the Outlet directly! The only this with that is, I would have to watch the outlet run for pics on what is is for sale for things I may want and then call the outlet store and try to order that way. It would be GREAT if the outlet store had a website to order from!!!Cathy Ricehttp://www.facebook.com/1DragonLdynoreply@blogger.comtag:blogger.com,1999:blog-4672877590588231950.post-49775274125055007372013-05-12T21:26:50.596-04:002013-05-12T21:26:50.596-04:00Additionally, just so you know, you can call the o...Additionally, just so you know, you can call the outlet directly for future orders if you would like and they use the same shipping scale that Disney does while protecting your rights as a consumer if you need a replacement or items are damaged. ;)Melissa Lynnhttp://www.facebook.com/profile.php?id=1348734453noreply@blogger.comtag:blogger.com,1999:blog-4672877590588231950.post-41619834528359209622013-05-12T21:25:08.181-04:002013-05-12T21:25:08.181-04:00Also, there are multiple sellers out there so I do...Also, there are multiple sellers out there so I don't mean to assume that the one you used and the one I used were one in the same. I just could have paid the same price for shipping and had items shipped from the outlet AND Disney World and they would have made good on poor shipping or damaged items. Not to mention they wouldn't have added a 30% charge to my retail price. :/Melissa Lynnhttp://www.facebook.com/profile.php?id=1348734453noreply@blogger.comtag:blogger.com,1999:blog-4672877590588231950.post-41129316059335325092013-05-12T21:07:50.552-04:002013-05-12T21:07:50.552-04:00I don't know what I did by my comment got lost...I don't know what I did by my comment got lost! The gist of it was this: they are violating PayPal's terms of service by having you send money as a gift! It strips you as your rights as a consumer because you can not request a return or dispute your charges when you send as gift. Additionally, PayPal charges seller fees which you agree to pay when you sign up so they are not only eliminating your rights as a buyer through PayPal but they are avoiding fees. This kind of fraudulent use of the service hurts everyone and if PayPal found out they would no longer be able to send or receive money as personal through their account. If you are positive you used the same service as me I would be very careful in the future before sending money this way- I am not sure if you can also have your account limited for sending money that was for goods as a gift but you can probably look it up in the TOS.Melissa Lynnhttp://www.facebook.com/profile.php?id=1348734453noreply@blogger.comtag:blogger.com,1999:blog-4672877590588231950.post-85815624631987831952013-05-12T21:03:45.029-04:002013-05-12T21:03:45.029-04:00I am not sure how long ago you used this service b...I am not sure how long ago you used this service but I was charged over $19 for shipping! My order would have entirely fit in a $12 priority mail box but I was instead charged $15.08 for shipping + $4 for supplies (what I was told was for the box) though they never produced a receipt. I am going to add a picture to my post of how my box arrived. Unfortunately, you may have only had such great customer service because you dealt with either a different company or because there were no problems. A true judge of customer service is how you treat a customer when something goes wrong, ya know? I will also be relying on the kindness of friends from here on out! ;)Melissa Lynnhttp://www.facebook.com/profile.php?id=1348734453noreply@blogger.comtag:blogger.com,1999:blog-4672877590588231950.post-81212184031936761092013-05-12T20:53:55.727-04:002013-05-12T20:53:55.727-04:00I have heard that there is a rather delightful sho...I have heard that there is a rather delightful shopper, with very little markup called Mickey Shopper though I have not used his services or looked into it! Just to give you a place to start if you are looking to try and find a personal shopper instead of going the Walt Disney World Mail Order route!Melissa Lynnhttp://www.facebook.com/profile.php?id=1348734453noreply@blogger.comtag:blogger.com,1999:blog-4672877590588231950.post-83321834566709339182013-05-12T20:52:38.789-04:002013-05-12T20:52:38.789-04:00I do know how to report this sellers to PayPal but...I do know how to report this sellers to PayPal but I can't bring myself to do it. Obviously there are people who use this service and think it is worth the inflated costs and so they will stay in business. I think they prey a little on people who are looking for a little magic... but I would rather spread magic (and some warnings) then spread some bad karma and put negativity into the universe reporting them. <br />Also, please feel free to share any reviews with me! Facebook, twitter, or right here in blog comments! :)Melissa Lynnhttp://www.facebook.com/profile.php?id=1348734453noreply@blogger.comtag:blogger.com,1999:blog-4672877590588231950.post-57966630128255940742013-05-12T20:51:11.882-04:002013-05-12T20:51:11.882-04:00I have used this shopper and was very satisfied. C...I have used this shopper and was very satisfied. Considering her fees and shipping supplies, I still would have been paying $10 for shipping if I had just called Disney Mail Order. I also was very grateful that I was able to find what I was looking for during the live runs since I couldn't get them at Disney any more. All in all, I still saved money and found her to be very cordial. Great communication throughout as well. I am so sorry you had a bad experience :( I would suggest, if you know some one in that area, to ask them to pick up an item and ship it to you. I have done this a few times and saved even more thanks to the kindness of the locals :)Paulette Blacknerhttp://www.facebook.com/profile.php?id=1442228656noreply@blogger.comtag:blogger.com,1999:blog-4672877590588231950.post-35946563682366104722013-05-12T20:50:25.940-04:002013-05-12T20:50:25.940-04:00It is a real shame. I don't think there is ha...It is a real shame. I don't think there is harm in cutting off orders as if to say "okay we have taken all the orders we can fulfill this week" in order to ensure good customer service but I am not a businesswoman!Melissa Lynnhttp://www.facebook.com/profile.php?id=1348734453noreply@blogger.comtag:blogger.com,1999:blog-4672877590588231950.post-61294633718815036382013-05-12T20:46:36.672-04:002013-05-12T20:46:36.672-04:00I am glad you have had luck, however, it is fraudu...I am glad you have had luck, however, it is fraudulent use of PayPal to require buyers to pay you for goods and services as a gift. It is in their terms of service. What they are doing is (1) denying buyers the right to dispute charges and (2) avoiding fees that PayPal puts in place for all sellers so that in the end they make more money and deny customers their rights. If PayPal knew this they would deny their account the right to receive any personal money through their account. <br />We may have to agree to disagree on the cost as well... Disney charges shipping by cost for and online ships orders of $75 or more for free so I think the majority of the purchases people make will still be significantly cheaper through the authorized official website or mail order. My outlet order had a huge discount off retail but when I factored in the 30% surcharge + the inflated shipping rates it was as if I bought it regular price in the park. :/Melissa Lynnhttp://www.facebook.com/profile.php?id=1348734453noreply@blogger.comtag:blogger.com,1999:blog-4672877590588231950.post-86332077961646160882013-05-12T20:30:57.969-04:002013-05-12T20:30:57.969-04:00I know who you are talking about. I have done busi...I know who you are talking about. I have done business with them 3 times in the past 5 months with absolutely no problems! And my orders were huge. I only paid full price for 1 item ( I forgot to get a dated scrapbook when I was at Disney World in October), the rest of my items were from the Outlet runs and items they had on their facebook page. I have priced items on DisneyStore.com and ebay and it was so much cheaper to buy from the personal shopper facebook page and their Outlet runs. Granted, it took longer than expected to receive, but I wasn't in a hurry to get my items. Everything came in perfect condition. As far as paying thru Paypal, their instructions specifically states that you are to send money thru Paypal as a gift so that there aren't charges to them. Maybe I got lucky! I would do business with them again.Cathy Ricehttp://www.facebook.com/1DragonLdynoreply@blogger.comtag:blogger.com,1999:blog-4672877590588231950.post-30624450206634597032013-05-12T20:30:22.453-04:002013-05-12T20:30:22.453-04:00I know who you are speaking of also. When I tried ...I know who you are speaking of also. When I tried to put buyer beware on the FB which was erased after a few seconds, then she would message me. After about two weeks I messages her and she said she couldn't find my transaction. So I had to send her my proof of purchase. She had doubted that I had sent the payment! She said then she would send it out on Monday, guess what after another message from me to confirm ship she hadn't shipped it till Wed.Karla Natta Stokeshttp://www.facebook.com/kstokes2noreply@blogger.comtag:blogger.com,1999:blog-4672877590588231950.post-62119776152903718862013-05-12T19:40:41.257-04:002013-05-12T19:40:41.257-04:00I too know exactly who you are talking about and h...I too know exactly who you are talking about and have a large group of friends who have had nothing but bad experiences with them. Unfortunately, there is no place to post these honest reviews. If you do it on their fb pages, they delete and block you and if you do it somewhere else, they report you for harassment. I have knowledge of several of these "shoppers" in the area and would not use ANY of them! They are all out to swindle as much money as possible off people who love Disney merchandise. I had a rough dealing with another seller using the "pay as a gift" scam. Do you know how to report them to Paypal. They really should lose their accounts over that. Let me know!Brenda Cerato McGuirehttp://www.facebook.com/brenda.c.mcguirenoreply@blogger.comtag:blogger.com,1999:blog-4672877590588231950.post-3654794690695028172013-05-12T19:39:00.773-04:002013-05-12T19:39:00.773-04:00I believe I know who you are talking about, and I ...I believe I know who you are talking about, and I had sent a message about a week ago asking about some things, and still have not gotten a response. Thanks to your article, I will look elsewhere. Thanks!Julie Delgadillohttp://www.facebook.com/julie.delgadillo.790noreply@blogger.comtag:blogger.com,1999:blog-4672877590588231950.post-59105893259787261562013-05-12T07:50:05.469-04:002013-05-12T07:50:05.469-04:00I will totally keep my eye out when I am down ther...I will totally keep my eye out when I am down there! I know how hard that can be! Email me so I can email you next month if I see em! Also, have you tried calling WDW Mail Order and describing them?Melissa Lynnhttp://www.facebook.com/profile.php?id=1348734453noreply@blogger.comtag:blogger.com,1999:blog-4672877590588231950.post-83594829644819931162013-05-11T22:59:50.830-04:002013-05-11T22:59:50.830-04:00Thank you! Just let me know if you see them. I'...Thank you! Just let me know if you see them. I'm just sad that yesterday was the wedding. I was able to gift her some custom items that she needed for the event but I know she would have been excited about the coasters as she is a huge mansion fan...MouseEarredPirateChildnoreply@blogger.comtag:blogger.com,1999:blog-4672877590588231950.post-34488431884186459202013-05-11T15:41:32.677-04:002013-05-11T15:41:32.677-04:00That really stinks! Are you still looking for them...That really stinks! Are you still looking for them? I will be staying in Downtown Disney for a conference in June and can keep my eye out! :)<br />I emailed this morning after I was blocked from them on FB messenger but I think they have just decided that they are not going to make good on a problem that had nothing to do with me and that is both unprofessional and very unDisney!Melissa Lynnhttp://www.facebook.com/profile.php?id=1348734453noreply@blogger.comtag:blogger.com,1999:blog-4672877590588231950.post-80285374271420604652013-05-11T15:39:42.702-04:002013-05-11T15:39:42.702-04:00Agreed! I worked it out and could have paid two se...Agreed! I worked it out and could have paid two separate shipping charges through Disney and still saved money! Such a shame! I hope you had better luck getting the items you needed than I did!Melissa Lynnhttp://www.facebook.com/profile.php?id=1348734453noreply@blogger.comtag:blogger.com,1999:blog-4672877590588231950.post-77239313813797407952013-05-11T15:10:46.785-04:002013-05-11T15:10:46.785-04:00I know EXACTLY who you are talking about and I agr...I know EXACTLY who you are talking about and I agree. It would have been cheaper to GO to Disney with all the fees and surcharges. They don't answer emails timely and are very vague when asked for shipping/handling charges. Thanks for the info on ordering directly from WDW. I will do so in the future.Andrea Lennon Spillanehttp://www.facebook.com/alennonspillanenoreply@blogger.comtag:blogger.com,1999:blog-4672877590588231950.post-11712702360849987032013-05-11T14:34:42.181-04:002013-05-11T14:34:42.181-04:00Thank you. I know exactly who you are talking abou...Thank you. I know exactly who you are talking about. I had asked them 3 weeks ago to find the Haunted Mansion Coaster set for a wedding I attended yesterday. I had to almost harass the "shopper" and finally got a text back 2 weeks before the set time I had given saying "they" would look for it that next day. After 2 days, I text them and asked if anything had been found. On Monday, May 6th is when "they" text me back simply saying "Not yet :(". I find it truly unprofessional and I totally agree with you on using the WDW Parks Mail Order. I have used them before and they work perfectly (other than the shipping with is crazy high..but exactly what is needed for all the items you are sending).MouseEarredPirateChildnoreply@blogger.comtag:blogger.com,1999:blog-4672877590588231950.post-6496836884156863752013-05-11T12:19:30.054-04:002013-05-11T12:19:30.054-04:00And some items can't be purchased through Mail...And some items can't be purchased through Mail Order because they really need specific info to get it so I am sure it will really help to have someone you trust!! :)Melissa Lynnhttp://www.facebook.com/profile.php?id=1348734453noreply@blogger.com